Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use MVeePi services.

Last Updated: January 15, 2025

1. Information We Collect

Information You Provide

  • Contact Information: Name, email address, phone number when you fill out our contact forms or book consultations
  • Project Information: Details about your MVP idea, target audience, and requirements shared during consultations
  • Communication Records: Messages, emails, and call recordings for quality and service improvement
  • Payment Information: Billing details processed through secure third-party payment processors

Information Automatically Collected

  • Usage Data: Pages visited, time spent on site, click patterns, and user interactions
  • Device Information: IP address, browser type, operating system, and device characteristics
  • Cookies and Tracking: Essential cookies for site functionality and analytics cookies for performance monitoring

2. How We Use Your Information

Service Delivery

  • Provide MVP development and consulting services
  • Communicate about your project status and updates
  • Schedule and conduct meetings and consultations
  • Process payments and manage billing

Business Operations

  • Improve our website and services based on user feedback
  • Analyze website performance and user behavior
  • Send relevant updates about our services (with your consent)
  • Comply with legal obligations and resolve disputes

Marketing Communications

  • Send newsletters and service updates (opt-in only)
  • Share relevant industry insights and MVP development tips
  • Notify you about new services or features

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information in these limited circumstances:

Service Providers

  • Development Tools: Project management and communication platforms
  • Analytics Services: Google Analytics for website performance (anonymized data)
  • Payment Processors: Secure payment handling by certified third parties
  • Email Services: Newsletter and communication platforms

Legal Requirements

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect our rights, property, and safety
  • Prevent fraud and security threats

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data transmission uses SSL/TLS encryption
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Secure Storage: Data stored on secure servers with regular backups
  • Regular Updates: Security systems regularly updated and monitored
  • Staff Training: Team members trained on data protection best practices

5. Your Rights and Choices

Data Rights

  • Access: Request a copy of personal information we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing of your personal information for marketing purposes

Communication Preferences

  • Unsubscribe from marketing emails using the link in any email
  • Update your communication preferences in your account settings
  • Contact us directly to modify your preferences

Cookie Controls

  • Manage cookie preferences through your browser settings
  • Opt out of analytics tracking (may affect site functionality)
  • Clear existing cookies from your browser

6. Data Retention

We retain your information for as long as necessary to:

  • Active Projects: Throughout the duration of our service relationship
  • Completed Projects: Up to 3 years after project completion for support and warranty purposes
  • Marketing Data: Until you unsubscribe or request deletion
  • Legal Requirements: As required by applicable laws and regulations
  • Analytics Data: Anonymized data retained for business analysis (cannot identify individuals)

7. Third-Party Services

Our website and services integrate with third-party platforms:

Analytics and Tracking

  • Google Analytics: Website performance and user behavior analysis
  • Google Tag Manager: Managing tracking codes and analytics
  • Calendly: Meeting scheduling and calendar integration

Communication Tools

  • Email service providers for newsletters and updates
  • Video conferencing platforms for consultations
  • Project management tools for client collaboration

These services have their own privacy policies. We encourage you to review them.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure:

  • Adequate protection through standard contractual clauses
  • Compliance with applicable data protection laws
  • Secure transfer mechanisms for international data sharing
  • Regular review of third-party data handling practices

9. Children's Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.

10. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on our website
  • Update the "Last Updated" date at the top
  • Notify you of significant changes via email
  • Provide at least 30 days notice for material changes

11. Contact Information

For questions about this privacy policy or to exercise your rights, contact us:

Email: privacy@mveepi.com

Website: Contact Form

Response Time: We aim to respond within 72 hours

For EU residents, you also have the right to lodge a complaint with your local data protection authority.